How to Get Help
Last updated November 30, 2025
Givly is built to support you every step of the way. Whether you’re brand new to technology or simply want guidance, this page shows you where to find help quickly and easily.
In-App Help
Inside Givly, you can access help at any time.
You can:
- Open the support chat
- Search for answers in the Help Center
- Browse quick guides and articles
This is the fastest way to find step-by-step instructions.
Givly Assistant
You can also ask Givly Assistant for support.
Givly Assistant can:
- Explain how features work
- Guide you through tasks
- Offer suggestions and examples
Just type your question in plain language.
Support Channels
If you need direct help, you can reach out through:
- Support email at support@givly.ai
- Chat with the support team inside the app
A member of the Givly team will assist you.
Troubleshooting Basics
Before contacting support, you may want to try:
- Refreshing the page
- Updating your browser
- Signing out and signing back in
- Check the Help Center for helpful tips and articles
These simple steps often resolve common issues.
Additional Resources
You also have access to:
- The full Help Center
- The Ethical AI Commitment page
- Tutorials and guides throughout the platform
You're Never Alone
Givly is designed to be clear, simple, and supportive. If something feels confusing or doesn’t work the way you expect, help is always close by.